Jr. IS Support Training (Munster, DU) 23367032

Background

All tasks related to the job to be executed from 1GNC, Münster, Germany. Candidate should be willing to work in Münster the whole week. Kind request to COMMIT to also try to identify candidates that are already living in Germany, or candidates with a German background. NATO clearances are applicable. Language of instruction is English. 

1GNC is a multi-national Headquarter environment where military and civilians work close together (that is exempt from VAT). It contains mainly out of German and Dutch personal. Languages within the HQ (Headquarter) is mandatory English, preferable is also German and/or Dutch. Because of this, the CV has to be delivered in English

Assignment

Responsible for planning and providing CIS training for members of 1GNC staff and subordinate units on IKM tolls and informations systems, processes and procedures. Assist in supporting and sustaining current CIS infrastructure of 1GNC Peacetime Locations (PTL) ICCW staff branches, subordinate units, external national and international agencies and contractors. Advice 1GNC Staff ICCW DOS on measures to control and improve the technical information flow within 1GNC including user support and training on applications. Support Change, Incident and Problem Management Process within 1GNC PTL.

Mandatory qualifications

1. Candidate has proven experience in IT-architecture. 
2. Candidate has proven experience in adult education. 
3. Candidate had experience with and courses completed for TT+ Functional Administrator.
4. Candidate holds a certificate in ITIL Foundation.
5. Candidate had experience with and courses completed for ITSM Tool Training (for example Service Now).
6. Candidate has proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
7. Candidate had experience with and courses completed for MS SharePoint Functional Administrator.
8.  Candidate is proficient in English at level 3332.
9. Candidate has strong communication and pedagogical skills.

Desirable qualifications 

1.  Knowledge of strategic and tactical communication networks (esp. NLD, DEU and NATO) is preferred. 
2. Working experience in military divisional or corps environment is preferred. 
3. Education in computer science or electronics is preferred. NATO C4ISR Technology Orientation (ETOC Course ID: CCC-SM-22206) is preferred. 
4. NATO Networking Infrastructure (ETOC Course ID: CCC-DC-32237) is preferred.
5. Digital Communication (JADL113) (ETOC Course ID: CCC-DC-22276) is preferred. 
6. MS SharePoint Functional Administrator (ETOC Course ID: CCC-ET-32337) is preferred. TT+ Functional 
7. Administrator (ETOC Course ID: CCC-ET-42352) is preferred. Proficiency in the German language is preferred